- All products in our website are returnable within the applicable return window , While receiving the goods from the Courier or delivery person if you found them in a condition that it is physically box (company packing) damaged then take photos of damaged box from all the sides including top and bottom and then send the same photos by WhatsApp on 9841046240 , 9841728396 and call on the same numbers or mail advanc93@gmail.com and we will inspect the photos and guide you to accept it or reject the goods from courier or delivery person. If we say return the goods you will get another piece from us.
- After receiving the goods you should not open the box. if you are opening the sealed box then you will be responsible for any short shipment or any malfunctioning of the product. Call 1800123001600 or Log the Call in Epson Website www.epson.co.in under service/installation request for free inspection and installation of the product. Epson Authorised Engg will come and inspect and installs the machine at your place at free of cost wherever you are in India. He will be responsible for any short shipment or malfunctioning of the machine. If any such things happens he will do the replacement under DOA policy As per our trade agreement with Epson. Still if you are facing any difficulty you can WhatsApp 9841046240 , 9841728396 or mail to us advanc93@gmail.com we will make sure that product is installed and function at your place.
- For consumables like ink bottles , Maintenace box or spare parts no return policy , you can always reach out us at 9841046240 ,9841728396 or mail advanc93@gmail.com we will solve the your problem with the help of reginal Epson staff. If you receive different item instead of ordered item then send the photos of the product along with box containing to and from address then you can return the product then we will send another unit.
- Refunds will also be provided on cancelled orders, if the order is cancelled before you receive the email confirming that the order has been shipped, which usually occurs on the same day the order is placed
The Buyer Acknowledges that the products sold in this site are sold as is received from the manufacturer(Epson). The seller (Advance Information Systems) does not make any representation towards the warranty of the sold product.
The Buyer agrees not to hold the Seller (not being the manufacturer) responsible and liable for quality, functionality or defect in workmanship of the Products sold under these terms. All claims of warranty / DOA should be addressed only to the manufacturer of the Products.
For any issues regarding the functionality of the product received contact Epson Toll Free Number(186030001600), it will be up to Epson to provide further support regarding the product.
We hold the right to update any terms in this policy at our discretion.